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COMPUTER SUPPORT SERVICES2019-01-18T13:38:11-06:00

HOW OUR COMPUTER SERVICES WORK

Schedule Service

STEP 1

Call us at (303) 495-6992.  Tell us what you need or what the problem is and we’ll schedule an appointment.

We provide on-site computer, networking and data support to Colorado’s Front Range, throughout Denver, Colorado.  Need remote service?  We can do that, too!

We Come To You

STEP 2

We come to your home or office and get your computer / network fixed! If your computer needs diagnostics or advanced repair we’ll bring it back to our office as comprehensive hardware testing takes several hours. We are always up front with the cost BEFORE we start work.

Fixed On-Site

STEP 3

We will either repair your computer at your home or office, or return it to you when the repair is complete (within a day or two).

Call (303) 495-6992

REASONS TO CHOOSE GEEK MEDIA

15 YEARS EXPERIENCE

We have over 15 years of experience fixing computers and meeting the technology needs of our customers: Residential and Commercial

ON-SITE SUPPORT

Schedule a service call with Geek Media and we’ll come to you.  Your home, your office, a coffee shop of your choosing (we love coffee!).

EASY TO TALK WITH

We won’t bombard you with a bunch of “Geek” language that you don’t understand.  We’ll speak with you on your technical level whether it be a beginner or advanced.

FAST SERVICE!

We schedule most service calls within 48 hours.

LOCALLY OWNED

Proud to be a female owned business located in gorgeous, sunny Colorado!

REMOTE SUPPORT

In addition to on-site support, we offer clients the option to receive remote support in the comfort of their home, business or office.

VIRUS FREE GUARANTEE

After we remove all malware from your computer and you have us install Kaspersky,  we guarantee you’ll be virus free for 365 days (as long as the program is active).

SUCCESS WITH DATA

We have a very high success rate recovering your data from a “dead” machine.

MAC OR PC. RESIDENTIAL OR BUSINESS.  WE’VE GOT THIS!

When it comes to computers we can fix just about anything. Software or Hardware (including laptop screens, charging problems) we can handle any issue or installation you need a hand with.  We happily work on both Windows PCs and Apple Macs, and are just as comfortable on a laptop as we are on a desktop. Also, we love Tablets! The best part? We come to you!

We also do Residential Networking and Business Level Networking (including switches and servers) and everything in between. Virus, Spyware and Malware Removal, Anti-Virus Software Set-up, Computer Tune-ups, Data Recovery and Automated Data Back-Up and Computer Training are some of services we specialize in. We do Home and Office Networking and can install both Residential and Commercial Wireless Cameras and CCTV.

SYSTEM TUNE UPS

Malware, Virus & Popups
Sluggish and slow systems
Computer crashes
Software issues
Corrupted OS / iOS
Computer Training

NETWORKING

Home & Business Networking
WIFI Configurations
File & Printer Sharing
Configure switch & router
VPN / Remote Desktop

DATA RECOVERY

Hard Drive Data Recovery
Windows or Apple Systems
Failed Hard Drives
Data Back-Ups
Accidentally Deleted Files

BUSINESS

Security Cameras
Network / Component Audits
Website hosting
Email Setup
Cloud Solutions
Network Security

AREAS OF SERVICE

IT SOLUTIONS FOR DENVER, ARAPAHOE, ADAMS, BROOMFIELD, DOUGLAS & JEFFERSON COUNTIES

Arvada, CO
Aurora, CO
Commerce City, CO

Denver, CO
Glendale, CO
Green Valley Ranch, CO

Stapleton, CO
Westminster, CO
Wheat Ridge, CO

ON-SITE & REMOTE COMPUTER SUPPORT PRICES

Our prices are straightforward with no surprises.

Onsite Cost: $100 per hour ($75 minimum)

Most Service Calls are completed in 1 – 2 hours.

Computer Services with Pickup / Drop-off Prices
Advanced Virus Removal* $129
Computer Tune Up*  $99
Operating System Installation* $169

*Computers receive advanced testing and diagnostics of Hard Drive and Memory and a 36 point Tune Up. Diagnostic testing takes 1-2 business days and is completed offsite.

On-Site Networking: $100 Per Hour

$75 Minimum.

Most Network Installation / Configuration and Repair is completed within 1 hour.

Cost does not include the cost of necessary equipment like routers, modems and cables.

Price: $50 – $150

Data Recovery is completed in 1-2 days depending on your drive and size of data files being recovered. Most data recovery costs $100 if the drive will boot or $150 if there is no boot.  Very rarely we cannot retrieve data and the service cost is $50.

All data recovered will be placed on a customer supplied storage medium or purchased from us. Cost of storage device is not included in recovery fee.

Price: $49

We’ll connect to your computer remotely and set-up or troubleshoot your email account.  This service usually takes about 30 minutes.

You will need your server information which is easily acquired by asking your email service provider.  Often times if you have your username and password we can locate the server information for you.  You’ll also need an email program to check your email (Microsoft Outlook, Mac Mail, etc).

COMPUTER SUPPORT PAYMENT NOTES AND POLICIES

You will receive a verbal estimate in advance based on what the repairs should cost. We will never exceed these costs without speaking with you first, should something different or unexpected be found.

We have a $75 minimum for all on-site service calls.

Our residential computer diagnostics are free of charge, as long as you have us perform the repair or recovery service. Otherwise, diagnostics are $50.

We accept Cash, Checks, and all major credit cards. Payment is due at time of service completion.

Call (303) 495-6992